By submitting an order, you represent and warrant that all personal information you have entered for the order is valid. You cannot cancel or change an order once it has been submitted. All orders are expressly conditioned upon acceptance by Aeriale Inc. We issue a confirming acknowledgment for each accepted order. You should notify us immediately if discrepancies are noted in the acknowledgment. Prices do not include taxes which shall be charged on all orders as applicable.
Unless you are otherwise notified by us, shipments will be made via UPS ground in the United States and Canada. Your orders will normally ship within 48 hours of acceptance of your order if the items selected are in stock. All ship and delivery dates specified on Aeriale Inc.’ website are estimates and are subject to change. Aeriale Inc. will not be responsible for delays by the shipper. Delivery of all products shall be made F.O.B point of shipping and risk of loss or damage to the products shall pass to you upon shipment.
You may return or exchange defective merchandise purchased from this website (or if purchased directly from Aeriale Inc.). ALL RETURNS MUST BE AUTHORIZED BY AERIALE INC.’ CUSTOMER SERVICE DEPARTMENT. CALL 1-800-818-3772 TO RECEIVE A RETURN AUTHORIZATION. If you purchased an Aeriale product from a retailer, you must deal with that retailer for your exchange or refund. To be eligible for an exchange or refund, returned product must be received by Aeriale Inc. within 90 DAYS of the date of original purchase. Products must be returned in the original container with a copy of the invoice (proof of purchase), and be shipped prepaid to Aeriale Inc.. Be sure to include your email address. We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of defective merchandise.
Products offered through this website shall be subject to the Return Policy set forth above, and are subject to a five year limited warranty. You may obtain a copy of the limited warranty applicable to all Aeriale products free of charge at any time by contacting Aeriale Inc. Customer Service at 1-800-818-3772.
LIMITATION OF LIABILITY
IN NO EVENT WILL AERIALE INC.’ LIABILITY FOR ANY CLAIM OF ANY KIND, WHETHER BASED IN CONTRACT, WARRANTY, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY LOSSES OR DAMAGES ARISING OUT OF, CONNECTED WITH, OR RESULTING FROM, THIS AGREEMENT OR THE PERFORMANCE OR BREACH THEREOF, OR THE PRODUCT OR THE USE OR PERFORMANCE THEREOF, EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.
10130 Northlake Blvd, Suite 214-321
West Palm Beach, FL, 33412
150 York St. Suite 1212
Toronto, ON, M5H 3S5